TakohaNZ Privacy Policy

About TakohaNZ

TakohaNZ is a restricted-access app operated by APPOS LIMITED. The app is intended for volunteers and authorised users working with registered charity organisations. Charities must be registered in our backend before their volunteers can use the app. Access credentials such as branch, terminal, or configuration details are issued by APPOS LIMITED or an authorised charity administrator.

Information We Collect

Depending on how the app is used, TakohaNZ may collect the following information:

• Setup and identity information: first name, last name, project name, charity branch/configuration details, terminal ID, and device ID.
• Location information: approximate or precise location coordinates when a user chooses to use the location feature to confirm a charity collection site.
• Donation and payment activity: donation amount, payment channel, transaction/reference IDs, payment status, and related receipt information.
• Email receipt information: name and email address when a user chooses to request or send an email receipt.
• Technical information: device or terminal identifiers needed to connect the app to the correct charity terminal and backend configuration.

How We Use Information

We use collected information to:

• set up and manage charity terminal access;
• connect the app to the correct registered charity branch and configuration;
• support donation collection and payment workflows;
• generate transaction records and receipts;
• confirm charity collection site activity when location is used;
• protect app functionality, prevent misuse, and support operational compliance.

Location Data

TakohaNZ may request foreground location permission. Location is used to confirm the collection site for charity terminal activity. The app does not collect background location when it is closed or not in use.

Payments

TakohaNZ supports donation payment workflows. We may process donation amounts, payment channel selections, payment status, and transaction references. The app does not store card numbers or bank account details directly in the app.

Sharing Information

We do not sell personal information. Information may be processed by service providers that help us operate the app, backend services, payment processing, hosting, support, or security. These providers are expected to use information only as needed to provide their services. We may also disclose information if required by law or to protect the security and integrity of the app and related services.

Data Security

We use reasonable technical and organisational safeguards to protect information. Data transmitted between the app and our services is encrypted in transit.

Data Retention and Deletion

We retain information for as long as needed to provide the app, support charity terminal operations, maintain transaction records, comply with legal obligations, resolve disputes, and enforce our agreements. Users or charity administrators may request access, correction, or deletion of personal information by contacting us.

Children

TakohaNZ is not intended for children. The app is intended for authorised charity volunteers and administrators who are 18 years of age or older.

Advertising

TakohaNZ does not contain third-party advertising networks. Charity campaign content shown in the app is part of the registered charity terminal experience.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the effective date on this page.

Contact Us

For privacy questions, access requests, correction requests, or deletion requests, contact: appos2020@gmail.com

APPOS LIMITED